Executive Resumes, Personal Branding & Executive Job Search

(Beautiful image by Federico Stevanin)

What?? Here we've always been told that giving positive feedback is important. And we've always felt it helps improve behavior (of our co-workers, direct reports, spouse, kids!) So what does the new study on the subject suggest for job seekers in particular?

A Harvard Business Review blog post by David Rock, Praise Leads to Cheating, suggests some provocative conclusions. A Carol Dweck study presented at the NeuroLeadership Summit in 2011 finds that praising someone's talent, intelligence, or some other quality viewed to be "inborn" makes the person more inclined to lie about their performance (3x more likely) and less likely to take risks.

Those whose work is praised are more likely to take learning risks and be truthful about their performance. The critical distinction here is between praising someone for a static trait s/he is born with and for a work product that is the result of effort. Dweck is quoted as saying:  "trusting in the value of hard work and effort is not just a stronger predictor of success, but a much more powerful motivator."

She contrasts the "fixed" mindset of people in the "inborn quality" camp and the dynamic, willing-to-take risks-and-learn-new-things attitude of those who believe that their hard work will produce results - she calls it a belief in the neutroplasticity of the brain.

What does this mean for job seekers? Job search involves large elements of learning new behaviors and information and taking significant risks. If you can prime yourself with the belief that you can, by hard work and trying new things, be successful at getting a job, you will be much more likely to acheve your goals.

Let go of any ideas such as "more talented people than I are getting the jobs," or "you have to be really smart to do that," or "I'm not as good as the rest" or any other belief in the fixed quality of your traits. 

Focus instead on your ability to make something great happen for yourself through dint of hard work and taking risks. Risks would include networking boldly and actively and directly approaching hiring managers. They would also include becoming more active in online conversations (LinkedIn, Twitter). It's within YOUR power!

(Beautiful image by Federico Stevanin)

What?? Here we've always been told that giving positive feedback is important. And we've always felt it helps improve behavior (of our co-workers, direct reports, spouse, kids!) So what does the new study on the subject suggest for job seekers in particular?

A Harvard Business Review blog post by David Rock, Praise Leads to Cheating, suggests some provocative conclusions. A Carol Dweck study presented at the NeuroLeadership Summit in 2011 finds that praising someone's talent, intelligence, or some other quality viewed to be "inborn" makes the person more inclined to lie about their performance (3x more likely) and less likely to take risks.

Those whose work is praised are more likely to take learning risks and be truthful about their performance. The critical distinction here is between praising someone for a static trait s/he is born with and for a work product that is the result of effort. Dweck is quoted as saying:  "trusting in the value of hard work and effort is not just a stronger predictor of success, but a much more powerful motivator."

She contrasts the "fixed" mindset of people in the "inborn quality" camp and the dynamic, willing-to-take risks-and-learn-new-things attitude of those who believe that their hard work will produce results - she calls it a belief in the neutroplasticity of the brain.

What does this mean for job seekers? Job search involves large elements of learning new behaviors and information and taking significant risks. If you can prime yourself with the belief that you can, by hard work and trying new things, be successful at getting a job, you will be much more likely to acheve your goals.

Let go of any ideas such as "more talented people than I are getting the jobs," or "you have to be really smart to do that," or "I'm not as good as the rest" or any other belief in the fixed quality of your traits. 

Focus instead on your ability to make something great happen for yourself through dint of hard work and taking risks. Risks would include networking boldly and actively and directly approaching hiring managers. They would also include becoming more active in online conversations (LinkedIn, Twitter). It's within YOUR power!

When people first hear that they need a "personal brand" to get a job, they often can't relate. First they think, "I am not a consumer product. The whole idea of branding myself turns me off!" And then they worry about how they are going to get this foreign thing, this personal brand, so that they can compete in the job market. They assume that their personal brand is going to be hard to figure out on their own.

There is a shortcut to going through a long process of personal branding. (Please note here that I am a Certified Personal Branding Strategist and have seen the incredible benefits that come when an individual goes through an in-depth process of self-discovery with a strategist!) But it isn't for everyone.

This personal branding shortcut is for people who are short on time, money, and/or interest and who just want to be as competitive as they can be in looking for their next job.

Here's what to do. Answer the following three questions and then use those answers in your resume, both in the Summary section at the top of the resume and in the body of the resume itself. And Voila! you'll have a personal brand that will serve you well.

1. What do people value you for most at work? What would they miss the most, in terms of getting work done, if you weren't there? What do people turn to you for?

2. What is your value proposition? Define this in terms of your ability to contribute to reducing costs, adding revenue, increasing profit margins, streamlining processes, reducing time-to-market, improving internal and external client satisfaction, enhancing user experience, innovating to add new functionality or revenue streams, amping up team performance, reducing risk etc.

3. What five adjectives would people use to describe you? Things like leader like, entrepreneurial, smart, creative, international etc. Pick the ones that have particular bearing on helping you be successful at work.

Then, at the top of your resume, after your name and contact information, center your title - that is, your job or the job you are seeking. Underneath your title write a sentence about how you typically add value to an organization, your answer to #2. Center it and put it in bold. This is the most important piece of a brand to an employer, for obvious reasons.

Then, in a brief summary paragraph or set of bullet points in the top third of page one, include answers to #1 and #3, along with your other credentials.

Then be sure that you demonstrate your value proposition (#2) in the achievements you talk about in your resume.

If you can't think of the answers to any of the three questions above, ask your co-workers for their take on what makes you special, unique, and valuable to an organization.

This quick start guide to do-it-yourself personal branding may be sufficient to accurately and authentically differentiate you from your competition and help you get your next job! Good luck with it - and let me know how it goes!

If you are vying for  the top technology job in an organization, your resume has to follow best practices for writing executive resumes. But CIOs potentially face land mines that other C-level execs don't have to worry about. Here are seven of them:

1. Don't Blow the Title. The top technology executive in an organization can have a different title depending on the company: CIO, CTO, VP of IT, or some of the other emerging names that converge technology and a functional business specialty (such as Executive VP of Marketing Applications). You want to be sure you capture the most common ones if you’re not going to tailor your resume to each job (the best idea). That way your keywords will help you show up in a search. If you are targeting a specific job, use that title.

2. Don't Describe the Wrong Job. The top technology leader in an organization can have a scope of responsibility that varies widely from company to company. Try to provide as close a match as possible to the requirements of the specific position. This is another reason to tailor your resume. If you don’t tailor, be sure you include the primary competencies that a CIO is expected to have in a range of environments.

3. Don't, Whatever You Do, Lead with Your Technology Skill Set! The technology leader is not, unless the company is a startup or a very small firm, usually the person who does the coding! So don’t write your resume emphasizing the exhaustive technical skill set you bring to the table! For the top job, people will be interested in you for your executive leadership, strategy, and technology visioning skills.  

4. Don't Be Fooled into Thinking that the Top Job is Just about Technology. Think like a business-side C-level executive. Do not convey your major contributions and accomplishments in technology terms alone. Always be thinking about impact on top and bottom lines, considered broadly.                                                                         

5. Don't Just Put in Your Accomplishments! That's so nineties. Sure, translate your accomplishments into quantifiable results. BUT, take the next step of putting them in context in order to convey the significance of the achievement – this single step alone will put you ahead of most of your competition.                           

6. Don't Miss Out on Conveying your Brand. Articulate your career brand and value proposition so powerfully that you become the candidate of choice. There are a lot of great technology leaders out there with strong records. Don't come across as just capable. 

7. Don't Write a Resume that Looks Like the Ones in Most of the Resume Books! Make your value prop pop out visually, so that the reader, whether viewing your resume on a smart phone, computer, or hard copy, will be able to grasp what you uniquely bring to the table inside of 3 seconds! Forget 20 seconds. We're talking 3.

Because CIO resumes are different from other C-suite resume and require very sophisticated handling,  be sure to pay attention to the above tips. Be as strategic in your executive resume writing as you will be in the job you aspire too - and good luck!

Image courtesy of jscreationzs

As I was driving home Sunday from a weekend away, I tuned into an NPR interview on the radio. He was taking about stress-free productivity. Something job seekers need desperately! Along with everyone else practically! His ideas sounded oddly familiar...

Yes, it was David Allen of Getting Things Done fame. I'd read it years ago - it's a classic in the field of personal organization - and used the system for awhile, then fell away (alas, the end of most good intentions). But his words about having too many different kinds of things to do on our minds causing significant stress resonated big time for me.

So I pulled out my iPad when I got home and did what he said to do: take everything on your mind and write it down in a way that makes sense to you. And then have a system for checking it and also for continuing to enter anything that is a to-do and that preys on your mind. I used Notes but there are lots of apps I will explore. (Put that on my list!)

OK, I did that. The rewards Allen promises are valuable: the ability to be highly productive and react in perfectly appropriate ways to stressors. He describes the "mind like water" that martial arts practitioners use for perfect readiness and power. 

I think daily pauses (mini meditations if you like) for deep breathing and contemplation of a serene image (water receding from the beach, then rolling in again, for instance - my image) help get us into that frame of mind of poised readiness and response.

Looking for your next job involves a myriad of things to do and keep track of: executive resumes sent, personal branding initiatives, targeted cover letters written, networks contacted, appointments planned and kept, research on companies, interviews planned and attended - all with various schedules and levels of importance. What better time to apply Allen's ideas?

The Zen job search would be one conducted with full confidence that you had the bases covered and WRITTEN DOWN according to your system, so that you can act from a place of calm productivity.

The Zen interview is when you can bring a mind open and a readiness to respond to the interviewer with calm interest, quiet confidence, generous openness to the other person, and keen listening (to hear the subtext of questions), and make an appropriate on-brand response that speaks to the employer's needs. A Zen mind is also ready to ask insightful questions and proactively project its personal brand in appropriate ways into the conversation. 

So, "mind like water," T.S. Eliot's "the still point in the turning world," and Yeats' "I hear lake water lapping, with low sounds by the shore." Now we are ready. Bring it on.

According to Seth Godin in Linchpin, the only winners in the new work world are the ones that are indispensable. If you want to enjoy job satisfaction and job security while making more money, you have to stand out from your peers as someone who can't easily be replaced. And his theory of how to do that is to be creative and take risks at work that benefit the company.

It's a good read (or rather, in my case, listen - which is what I did on our sailboat in Maine!). And it's a real heads-up. Are you content to be like everyone else who does your job? Or are you going to figure out what makes you passionate about what you do and turn it into actions and attitudes that serve as a competitive advantage for your company?

This is another take on personal branding. It really elevates the passion piece. Godin believes that we all are creative as pre-schoolers - and that all that uniqueness gets educated out of us in school. As a former open classroom teacher, I totally resonate with this point of view! Kids were so much happier, more creative, and learned a lot more when their individual choices and differences were honored, not squelshed.

Godin's glimpse into the future of work is this: only distinctive, indispensable personal and corporate brands are going to thrive. Take note! Celebrate your authenticity and passion at work and make them work for you and your organization.

Consulting has become a go-to choice for people out of work. It gives them a way to keep their hand in their areas of expertise and brings in some income while they are conducting a job search. And some people commit to a career of independent contracting or consulting by choice.

But there are still more who use the term "consultant" on their resume to cover a period of time in which they weren't employed just to fill in that period of time, even if they are consulting very little.

It's these latter who are causing the problem for all those who are genuinely pusuing full-time consulting, out of choice or as a serious activity while they are job hunting.

I've had the opportunity to sit down in small groups with several executive recruiters lately, and they consistently say they view a candidate who currently uses "consultant" or "consulting" to describe what they are doing in a negative light. They agreed with one another, "It's just a cover for being unemployed." They also said that being an independent consultant in the present would rule someone out as a candidate. (These are headhunters, remember, not hiring managers, who may have more generous views).

I think this is attitude does a great injustice to those who are serious consultants.

When I probed into the question of why a consultant wouldn't make a good candidate for an executive-level job, one of the recruiters said that the concern would be that the person wouldn't stay long, because they are used to working for many different companies.

These attitudes, fair or not, suggest a couple of things about executive resumes and career management very strongly:

1. If you embark on a career of consulting, consider it long and hard, because it may be very hard to jump back into a line management position in a company again.

2. If you use "consulting" on your resume to describe what you've been doing while conducting a job search, be sure to document your activities in detail so that the reader understands you have been practicing your profession seriously!

One of the recruiters suggested that it would be better for unemployed people to get involved in volunteer work and document that. (He is assuming, of course, that the individual is not seriously consulting!)

Takeaways? Everybody needs to pay a lot of attention to their career path, to their brand, and to how to present themselves on paper in order to have successful careers now and in the future. Careful handing of these three areas will give you a significant advantage over the long term.

Ever wondered about how to handle the negotiations with an employer over a job offer? Most people just wing it and leave money on the table.There are some great books out there about how to optimize the offer. One key tip is to never be the first to put out a specific number. But I'm not going to talk about salary negotiation strategy as commonly understood today.

I'm going to talk about something that is usually not considered an important factor in salary negotiation, but I have found to be incredibly powerful. And that is the impact of a clearly defined value proposition in your resume and your LinkedIn Profile. Here are two stories.

Job Seeker One: A senior engineer got a job after only three weeks of job hunting with his new resume. (I am disguising information about this person to protect confidentiality.) He'd been searching with his old resume for a year with no luck, in part because he had switched to another field for a few years and wanted to return to engineering. To overcome that obstacle, we needed a really strong value proposition and we developed one. It was the reason he was asked for several interviews and had an offer from an industry-leading company right out of the gate.

He didn't love the compensation packaged offered - it was in the middle of the range for his position. He contacted me and I merely suggested that he point to the value prop in the resume. He did so and was offered $7,000/year more along with a full relocation package.

Job Seeker 2: An IT consultant (employee) got a job after only a couple of months of searching with his new resume. He'd had no success search with his old resume for about a year. We had spelled out his value proposition VERY CLEARLY in his resume. He received and accepted an offer at $30,000 more a year.

What's a value proposition in a resume look like? Here's one part of the engineer's value prop:

"Enabled identification of potentially catastrophic failures early in the product life cycle, thus reducing risk, slashing remedial costs downstream, and avoiding billions of dollars in possible losses from warranty claims."

Here's just one cell in a value table from the IT consultant's resume:

"As a result of (here I included a grid of personal attributes and impacts), the consulting firm gains contract extensions, more referrals, improved consultant billing & higher revenues."

If you were an employer, wouldn't you want the $$ results these people have proven they can provide? Your resume is a golden opportunity to turn your career gold into actual currency. Don't miss your chance!

This is Part 2 of my blog posts on what executive recruiters are looking for in executive candidates. Wayne Mitchell of Cabot Consultants listed the qualities he likes to see in candidates he will present to his clients:

These adjectives and attributes top the list:

1. Driven

2. Energetic (take note people 45+)

3. Entrepreneurial (that includes executives in non-entrepreneurial companies)

4. Resourceful

5. Tenacious

6. Strong interpersonal skills

7. Collaborative

8. Flexible

9. Friendly

10. Persuasive

11. Proactive

12. Team player

13. Self-confident

14. Intelligent / bright

15. Creative

16. Decisive

17. Intuitive

18. Logical

19. Quick study

20. Pattern of ongoing learning

21. Possessing Integrity

22. Honest

23. Trustworthy

Look like a dream list that no one person could embody? In reality, internal and external recruiters can actually find the "dream" hire - because the Internet - specifically LinkedIn - provides a large top-applicant pool. So they don't "settle."

What does that mean for people growing their careers? I think it suggests that they build towards these qualities and characteristics, if they don't have them already. In my mind, they fall into these clusters:

LEADERSHIP: collaborative, team-based, decisive, proactive

ETHICS: honest, trustworthy, has integrity

BUSINESS APPROACH: entrepreneurial, flexible, creative

MENTAL CHARACTERISTICS: intelligent/bright, intuitive, logical, quick study, driven, self-confident, intent on lifelong learning, tenacious

INTERPERSONAL SKILLS: good with people, friendly, persuasive

Interestingly, there are a few ones missing from this list that can be of critical importance in corporate leaders: strategic, visionary, inspirational, out-of-the-box thinking, charismatic, able to execute.

One takeaway from this is that achievements alone are not sufficient and that the above attributes need to be demonstrated in particular success stories.

These concepts are viewed as desirable in executive leaders. Other sets of attributes may be more desirable for other jobs, such as sales, hands-on technical jobs, finance, operations, etc.

We tend to think that the above list of "soft skill" would be relatively unimportant, but it appears that they are highly valued in a new hire. This is good news, I think.

I had a chance this past week to hear a presentation by an executive recruiter at the Career Thought Leaders Conference in Baltimore. I interviewed him afterwards to learn more about what he is looking for in resumes, candidates, and careers. Here's what I found out:

• Values are important: how someone feels about work-life balance, family, work, relocation, etc.
• A culture match with the target company is critical.
• He wants to know how someone goes about achieving their (quantifiable) accomplishments.
• Putting "consulting" in to cover recent work periods is a red flag; it's usually a cover for unemployment. He'd rather see worthwhile volunteer work listed.
• Recruiters look for candidates who are currently working in a similar role and industry - not people who are currently unemployed, underemployed, or part-time consulting.
• A pattern of ever-increasing levels of responsibility and achievements over the course of a career is what he looks for.
• It's harder to get a job now, because the Internet has increased competition and enabled recruiters to find ever closer matches to their ideal candidate.
• Transitioning as a business owner/founder/CEO to a c-level role within a company's org chart is possible, but only it there is a steady record of relevant and outstanding accomplishments in the same industry.

What does he recommend that candidates do when there is no possibility of recruiter recommendation? In the case of smaller companies, he suggests approaching the CEO and members of the Board of Directors and perhaps the venture capital firm that has capital in the business.

The take-away for executive resumes, executive job search, and executive careers?

- Be very careful about your career progression, including downsizing from a large company to a startup or early-stage company.

- If you switch industries, have it be part of a long-term strategic plan for your career. You may not be able to return to your earlier one.

- Think twice about gaps in your work history. If necessary, fill the time with worthwhile volunteer work where you can use your professional skills to deliver real results.

- Don't count on executive recruiters being interested in you if your background is not fairly standard for the target position - including your having held a similar role for a competitor in the same industry.

That last point eliminates a large percentage of job seekers from using the recruiter channel to get a job. Hence, there is a high priority placed on leveraging 2.0 networking and advanced job search methods to get a job, such as I wrote about in Turbocharged Networking for $100K+ Jobs.

The new age of competition is a daunting one, but:

- there may well be a labor shortage as the baby boomers gradually leave the workforce

- and savvy executive job seekers can learn how to get in front of a hiring authority more easily than before.

Never has it been more important to establish, build, and promote your personal brand as it evolves over a lifetime and strategically and proactively manage your career!