Executive Resumes, Personal Branding & Executive Job Search

As a follow-on to my last post on the impact of cloud computing on the IT jobs landscape, here are a list of jobs predicted to emerge as one aspect of the cloud - software-as-a-service or SaaS - becomes even more widely adopted. If you work currently as a traditional software programmer or support back-end systems under the leadership of a CIO, take note of the opportunities emerging as discussed in CIO Magazine's article on: "What SaaS Means for the Future of the IT Department."

Programmers: Less demand for software programming and more for Web 2.0 and Java skills along with knowledge of open Web standards, as the trend toward Web-mediated application delivery and mobile computing accelerates.

For the large numbers of IT support staff out there, who primarily keep ERP systems running, support the infrastructure and the back end, you may no longer be working for the company you're with. The jobs will be at the SaaS vendors: roles integrating different SaaS solutions for a customer or working in the data center.

Large-scale adoption of ERP delivered as SaaS may be slow, however, due to the complexity of the inter-relationships between applications. Single application SaaS is booming though, and here is a recommendation as mentioned in CIO Magazine's article worth serious consideration:

"The SaaS trend will force many IT professionals to rethink their skills and the value they bring to their companies, says Jeffrey Kaplan, president of THINKstrategies, a consultancy that helps companies adopt SaaS applications."

Translated, what this means is that you need to build your career brand around the skills in current demand and your unique value proposition. I never write an IT resume that doesn't showcase my client's value prop  - and you shouldn't either. For more on branding, click here.

Image courtesy of jscreationszs

Let's get real. In business, the guy with the Ivy League MBA usually gets hired first, for IT management positions.  Companies want to hire a graduate of a nationally ranked Business Management program that has been awarded high praise by Business Week or The Economist. However, in today's innovation economy, the MBA has a rival for some management positions: the IT Certified Technologist. 

In terms of cost and time efficiencies, IT certifications yield fairly high value for a lower investment of time and money.  So, while MBA graduates have spent anywhere between one and three years earning their advanced degree, an IT specialist has had the chance to earn certifications in multiple, specialized fields in a more condensed period of time.  

MBA graduates, especially those who come from a top-ranked program, develop business acument through studying finance, marketing, and entrepreneurism. MBA graduates have often studied under the leading professors in their field, endured the rigors of academia, and demonstrated their business savvy through varied internships. 

An IT Certified Technologist, on the other hand, has had intense training in technologies that may give a competitive advantage to the employer. With options ranging from Global Information Assurance Certification, Cisco Certified Security Professional Certification, Certified Information Systems Auditor, and CompTIA Security Certification, IT specialists bring a lot to the table. 

Not only have IT certifications proven to be valuable indicators of field mastery, they also correlate with wage increases, promotions, and new employment opportunities. In a study of 700 network professionals, conducted by Network World and SolarWinds, over two-thirds of the respondents reported that an IT Certification had earned them a new job. Almost one-third of the Certified Technologists surveyed said that professional certifications earned them promotions and salary increases. The evidence from this study suggests that IT certifications improve the employment prospects and earning potential of IT professionals. 

Perhaps it comes down to how critical technical mastery is to increasing profits and driving sales. In the balance, does business acumen trump technical knowledge? It appears that the greater the level of authority, the more critical is the business skill set. Certified Technologists who really "get" how to leverage contemporary and emerging technology to advantage their company have a valuable role to play. If they add business management skills to the mix, they are increasingly competitive for the top jobs.   

If, like most people in this brave new world of job search, you're pinning your hopes on sites like The Ladders and other job boards, it's time to shift your hopes to social media. Read Nick Corcodilos' take on The Ladders, a resource similar to a job board, in his Ask the Headhunter blog post to find out his take on that service.

Social media? You mean like Facebook?!? It's worth a shot, so is Twitter, but the big bonanza is with LinkedIn. Check out these stats from a survey by jobvite reported in CIO Magazine's blog post by Meredith Levinson:

63% of IT job referrals are shared on LinkedIn

18% are shared on Facebook

17% are shared on Twitter

63% of employers have successfully hired a candidate through social media

95% have hired someone using LinkedIn

With metrics like these, you can't afford to neglect the social media channel as an important component of your job search. Yes, networking (often leveraged by using LI's database and process) is still the boss, but, as an adjunct, do these things:

1. Put a complete profile up on LinkedIn including a professional photo - and make sure it's focused on what you want to do next and that it's on-brand.

2. Pay close attention to the keywords you use: they will determine whether a hiring manager finds your profile in a search.

2. Add some bells and whistles to your LI profile: links to other websites where you can be found online, a PowerPoint Presentation, a list of relevant LI groups you participate in, a video, etc.

3. Take advantage of LinkedIn job search tools and searches.

4. Consider whether you have the time to invest in Twitter and, if you do, follow thought leaders and contribute yourself.

5. Do the same with Facebook - remembering that your identity there has to be 100% clean.

Your online identity - what a hiring manager finds in a search of your name - is becoming increasingly critical, with 45% of employers saying they ALWAYS search someone's online profile before hiring them. Start with setting up or improving your LI profile, and good luck!

This is Part 2 of my blog posts on what executive recruiters are looking for in executive candidates. Wayne Mitchell of Cabot Consultants listed the qualities he likes to see in candidates he will present to his clients:

These adjectives and attributes top the list:

1. Driven

2. Energetic (take note people 45+)

3. Entrepreneurial (that includes executives in non-entrepreneurial companies)

4. Resourceful

5. Tenacious

6. Strong interpersonal skills

7. Collaborative

8. Flexible

9. Friendly

10. Persuasive

11. Proactive

12. Team player

13. Self-confident

14. Intelligent / bright

15. Creative

16. Decisive

17. Intuitive

18. Logical

19. Quick study

20. Pattern of ongoing learning

21. Possessing Integrity

22. Honest

23. Trustworthy

Look like a dream list that no one person could embody? In reality, internal and external recruiters can actually find the "dream" hire - because the Internet - specifically LinkedIn - provides a large top-applicant pool. So they don't "settle."

What does that mean for people growing their careers? I think it suggests that they build towards these qualities and characteristics, if they don't have them already. In my mind, they fall into these clusters:

LEADERSHIP: collaborative, team-based, decisive, proactive

ETHICS: honest, trustworthy, has integrity

BUSINESS APPROACH: entrepreneurial, flexible, creative

MENTAL CHARACTERISTICS: intelligent/bright, intuitive, logical, quick study, driven, self-confident, intent on lifelong learning, tenacious

INTERPERSONAL SKILLS: good with people, friendly, persuasive

Interestingly, there are a few ones missing from this list that can be of critical importance in corporate leaders: strategic, visionary, inspirational, out-of-the-box thinking, charismatic, able to execute.

One takeaway from this is that achievements alone are not sufficient and that the above attributes need to be demonstrated in particular success stories.

These concepts are viewed as desirable in executive leaders. Other sets of attributes may be more desirable for other jobs, such as sales, hands-on technical jobs, finance, operations, etc.

We tend to think that the above list of "soft skill" would be relatively unimportant, but it appears that they are highly valued in a new hire. This is good news, I think.

I had a chance this past week to hear a presentation by an executive recruiter at the Career Thought Leaders Conference in Baltimore. I interviewed him afterwards to learn more about what he is looking for in resumes, candidates, and careers. Here's what I found out:

• Values are important: how someone feels about work-life balance, family, work, relocation, etc.
• A culture match with the target company is critical.
• He wants to know how someone goes about achieving their (quantifiable) accomplishments.
• Putting "consulting" in to cover recent work periods is a red flag; it's usually a cover for unemployment. He'd rather see worthwhile volunteer work listed.
• Recruiters look for candidates who are currently working in a similar role and industry - not people who are currently unemployed, underemployed, or part-time consulting.
• A pattern of ever-increasing levels of responsibility and achievements over the course of a career is what he looks for.
• It's harder to get a job now, because the Internet has increased competition and enabled recruiters to find ever closer matches to their ideal candidate.
• Transitioning as a business owner/founder/CEO to a c-level role within a company's org chart is possible, but only it there is a steady record of relevant and outstanding accomplishments in the same industry.

What does he recommend that candidates do when there is no possibility of recruiter recommendation? In the case of smaller companies, he suggests approaching the CEO and members of the Board of Directors and perhaps the venture capital firm that has capital in the business.

The take-away for executive resumes, executive job search, and executive careers?

- Be very careful about your career progression, including downsizing from a large company to a startup or early-stage company.

- If you switch industries, have it be part of a long-term strategic plan for your career. You may not be able to return to your earlier one.

- Think twice about gaps in your work history. If necessary, fill the time with worthwhile volunteer work where you can use your professional skills to deliver real results.

- Don't count on executive recruiters being interested in you if your background is not fairly standard for the target position - including your having held a similar role for a competitor in the same industry.

That last point eliminates a large percentage of job seekers from using the recruiter channel to get a job. Hence, there is a high priority placed on leveraging 2.0 networking and advanced job search methods to get a job, such as I wrote about in Turbocharged Networking for $100K+ Jobs.

The new age of competition is a daunting one, but:

- there may well be a labor shortage as the baby boomers gradually leave the workforce

- and savvy executive job seekers can learn how to get in front of a hiring authority more easily than before.

Never has it been more important to establish, build, and promote your personal brand as it evolves over a lifetime and strategically and proactively manage your career!

It's not news to anyone that job security is a thing of the past. It can start to feel as though employers are holding all the cards, hiring and laying off people at will, with no loyalty involved.

But there's another way to look at the situation. Consider yourself a free agent who can move freely between various opportunities as chances to grow your personal brand present themselves. Here are some quick tips I've summarized from Kathryn Ullrich writing in TechRepublic:

1. Look out for #1: with loyalty an old-fashioned virtue, you have the right to move to a job that works better for you

2. Be strategic: plan where you want to be within a range of time frames and chart how to get there

3. Work in step with your company goals: by aligning your work with the company's strategic objectives, your contributions will be more significant

4. Be customer-centric: not only will attention to your internal and external customers result in better products and services, but you'll be better networked for future career moves

5. Collaborate: again, build your connections while improving innovation and day-to-day work product

6. Hone your communications skills: it may sound overused, but ability to listen and express yourself effectively are core skills to almost all jobs; even individual contributors like coders will be more effective with better communication skills

7. Cross over functionally: more and more companies are looking for people who have a broader functional skillset - and you'll grow your network while you're at it

8. Expand your experience: this will give you value-added skills and a broader network

9. Find a guide: a mentor can be a great guide to planning and implementing your career progression

10. Network - now: optimize your profile on LinkedIn for job search (see previous post) and continually make connections online and off for when you need them or they need you

Here are a few more I think are important:

1. Define your personal brand: your value proposition, attributes, values, and value-adds

2. Project your brand online (see previous post)

3. Keep your eye on where the business and/or company you're in is trending; shape your career in the direction where the jobs are going to be

4. Become a subject matter expert and showcase your knowledge in a blog, on LinkedIn groups, in LI Answers, on Twitter, etc.

5. Go deep in one of the trending areas

6. Choose a function to join with IT, such as finance or sales & marketing - to give you a competitive advantage in a job search

Job search is an Always On feature of life now. Go ahead, you're in the driver's seat of your career.

William Arruda, The Personal Branding Guru, is known for "seeing around the corner." His list of the top trends in personal branding is a heads-up for job seekers who want to get out in front of their competition. Here they are, in brief:

1. Hiring Anywhere - companies are more open to hiring from other locations, and video is the way to get your message across when you're not there in person; consider creating a video to communicate your personal brand, host it on YouTube, and distribute it to interested hiring managers and recruiters

2. Homecasting - professional home offices and backgrounds become the "set" for your video communications; when you shoot your video, make your background clean and professional

3. Vidmail - William says that email is "so last decade," and that integrated text, image, and video communications will become more common; include images and/or a video in your emails

4. Professional Dress - as video becomes a more prominant vehicle for communicating personal brands, it's essential to have your dress on-brand in terms of formality and style; in video and in-person interviews, dress on the formal side of what is appropriate for your job

5. Personal Branding Infused - with the concept at least a decade old now, watch it being talked about in corporate settings with more frequency; leverage personal branding on behalf of your job search

6. Web Purity - watch for new ways to ensure that when someone googles your name, they will find you; now, several people may come up; take a look at Visibility's "Search Me" button and consider adding it to your LinkedIn profile

7. 3D PB - with blended, multimedia search becoming a reality, be sure to have different ways that people can get to know you - real-time content, images, and video; become active on Twitter, YouTube and Flickr in job-appropriate and brand-enhancing ways

8. Personal Portals - new tools are emerging that enable you to assemble in one place all the pieces of your personal brand that reside in different places on the Web; check out about.me and flavors.me

9. Revyous - establish your credibility by getting recommendations on your LinkedIn profile; watch for more sites that enable feedback on who you are professionally

Job seekers, more than anyone else, need to present themselves as relevant, valuable, and 3-dimensional, in order to capture the attention of recruiters and hiring authorities. For those of you who haven't developed your personal brand, do it now. For those who have, project your personal brand in the many ways suggested by William's list of top trends.

The vast majority of employers and recruiters search LinkedIn before deciding whether to interview you. If you're conducting a job search, do you know how to optimize LinkedIn to your advantage? Here are a few ideas. Please add additional ones in comments!

1. After your title, add your industry (if that's the one you want a job in) and then pump it up with your brand if you wish: "Go-to SAP Project Manager"
2. In your summary, nail your value proposition and competitive advantages.
3. Use the common keywords recruiters or hiring authorities would use when searching for someone like you.
4. Put in a comprehensive list of keywords under Specialties to attract search engine attention
5. Under Experience, just hit your main achievements and contributions. Use numbers whenever possible.
6. If your title isn't the one a hiring manager would use to search for someone who does what you do, put your formal, legal title in, then a slash, and then the title that you would have in most companies: "Business Continuity Analyst / Business Continuity Manager"
7. Make your profile as complete as possible. Include links to any websites or blogs and to your Twitter and Facebook pages.
8. List all your educational institutions, training, associations, and memberships to provide keywords that may help other users find you.
9. Include a headshot. Make it professional even if it's taken from your digital camera.
10. List your interests, community involvement, and extracurricular activities. They give you individuality and make you memorable. Also, studies show that skill in one area (swimming) tranfers to perceived skill in your professional area (Program Management).
11. List your LinkedIn groups.
12. Consider which applications you'd like to download (see bottom of your profile). 
13. Participate in the Answers feature in your field to demonstrate subject matter expertise and thought leadership.
14. Join one or more groups related to your field of expertise. Contribute to it regularly. This helps your reputation as a thought leader.
15. Ask as many people as you can to write a recommendation (stick to professional contacts).
16. Recommend others. They may return the favor.
17. Consider embedding a video in your site - it's a real differentiator and allows you to show your enthusiasm and expertise in your field.
18. Connect to people you know and have confidence in.
19. Let LinkedIn mine your email addresses and give you the opportunity to invite some of them.
20. Do research on companies you are interested in working for.
21. Find names of people who work in those companies or who have worked there recently (all this can be done in a simple search).
22. Send a message or an inmail if it's available to them to ask if you could speak with them for 5 minutes to learn something about the culture of the company from within.
23. Find out any inside information you can about where the company is going that will help you tailor your message to them.
24. Go to Settings and check the box that says you'll allow inmail and introductions.
25. Go to Jobs and start using the largest job board on the Web!

Logically, I think what he says about the future of IT in US and Europe makes sense. I have, however, seen a flow of jobs back to the US in some cases. Customer frustration with help desk services provided by non-native English speakers and occasional dropped calls have prompted some companies to bring the function back to the US. One of the companies I am aware of has taken their systems administration away from a low-cost Indian provider and given it to a high-cost European one that is providing vastly improved service.

Still, IT professionals in India and China will only get increasingly skilled technically and better at communicating in English as time goes on. So what does the author suggest IT folks in US and Europe do to ensure they will have jobs in the future?

1. They need to focus on more than just cutting costs.

2. They need to develop expertise in another functional area on the business side of the house - marketing, finance, sales - in order to have an inside track on how they can leverage IT to MAKE MONEY.

3. They need to continually work to leverage technologies that provide greater agility to transform business to be more agile and hence more able to respond to market opportunities and challenges.

In addition to these, I think that, even though China is particular is coming on strong in tech innovation, the US and Europe must continue to lead in innovation. The individual technology professional who either pioneers or is an early adopter of an innovation that improves how business gets done will have a job that can't be outsourced.

The same is true, in my opinion, of the IT professional who adds value to the standard job description. An example of this would be my client who is such an expert on iOS and other mobile operating systems that he is an invaluable support to other Team Leads and a highly effective trainer and manager of outsourced teams.

Any other thoughts on how to ensure tech careers going forward?