Executive Resumes, Personal Branding & Executive Job Search

Job interviews are like first dates. The follow-up can make or break you. Let's say you've clinched the job interview and left the employer with a firm handshake and a good impression. You don't want them to think you weren't that interested in the job, so get ready to plan your next meeting. Your getting hired may well depend on how you choose to follow up with that employer.

When following up after an interview, you don't have to appear to be "the desperate job seeker." In fact, the real truth is that the employer needs YOU. So be prepared to show them some value that you bring to the table. You are the one with the skills, background, and expertise to help that employer solve some pain the company is having or jumpstart growth. But it's easy to make a mistake in the follow up. So, heed these tips:

1. Don't call just to follow up. After all, how does your following up benefit your potential employer? Call with something meaningful to say. 
2. Don't send your resume again. They already have it. Doing so will only clutter their inbox.
3. Don't call back the same day. The interview process takes a while and they are likely to be interviewing other candidates.
4. Don't leave long-winded voicemails inquiring about the hiring process.
5. Don't send emails about the voicemails that you left. Overdoing it can be a turnoff to the employer
6. Don't sound frustrated or annoyed on the phone if they are not responding in the way you would have liked.
7. Don't go over the head of your interviewer. If your interview is with the senior program manager, don't try to contact the CIO.
8. Don't skip the follow-up phone call altogether. This makes you appear uninterested.
9. Don't miss their next phone call. Make time right then to speak with them or set a firm appointment for another time when you are free.
10. Don't let them forget about you. Send a thank-you note after your interview. Then get in touch with them in some of the ways listed in my next blog post.

So, find a happy medium between stalker and slacker when following up after an interview. The goal is to help the interviewer remember you and want to engage with you further.

Image courtesy of jscreationszs

Let's get real. In business, the guy with the Ivy League MBA usually gets hired first, for IT management positions.  Companies want to hire a graduate of a nationally ranked Business Management program that has been awarded high praise by Business Week or The Economist. However, in today's innovation economy, the MBA has a rival for some management positions: the IT Certified Technologist. 

In terms of cost and time efficiencies, IT certifications yield fairly high value for a lower investment of time and money.  So, while MBA graduates have spent anywhere between one and three years earning their advanced degree, an IT specialist has had the chance to earn certifications in multiple, specialized fields in a more condensed period of time.  

MBA graduates, especially those who come from a top-ranked program, develop business acument through studying finance, marketing, and entrepreneurism. MBA graduates have often studied under the leading professors in their field, endured the rigors of academia, and demonstrated their business savvy through varied internships. 

An IT Certified Technologist, on the other hand, has had intense training in technologies that may give a competitive advantage to the employer. With options ranging from Global Information Assurance Certification, Cisco Certified Security Professional Certification, Certified Information Systems Auditor, and CompTIA Security Certification, IT specialists bring a lot to the table. 

Not only have IT certifications proven to be valuable indicators of field mastery, they also correlate with wage increases, promotions, and new employment opportunities. In a study of 700 network professionals, conducted by Network World and SolarWinds, over two-thirds of the respondents reported that an IT Certification had earned them a new job. Almost one-third of the Certified Technologists surveyed said that professional certifications earned them promotions and salary increases. The evidence from this study suggests that IT certifications improve the employment prospects and earning potential of IT professionals. 

Perhaps it comes down to how critical technical mastery is to increasing profits and driving sales. In the balance, does business acumen trump technical knowledge? It appears that the greater the level of authority, the more critical is the business skill set. Certified Technologists who really "get" how to leverage contemporary and emerging technology to advantage their company have a valuable role to play. If they add business management skills to the mix, they are increasingly competitive for the top jobs.   

Photo by scottchan: Cloud Computing Technology Concept

Matt Ferguson, the CEO of CareerBuilder.com, the largest online job board, has a uniquely broad view of the labor market. And what he sees is that, despite high unemployment, there is a major labor SHORTAGE in some niche fields, including technology, engineering, and health care.

In his article in the Harvard Business Review, "How American Business Can Navigate the Skills Gap," Matt suggests several strategies for addressing what he views as a critical skills gap that, if not addressed by business and government, could cause "a long range structural problem."

One of those strategies is retraining. For example, if you are an IT professional and can't find work, consider retraining in one of the IT niches that are in demand right now. Cloud developers is one such area. 

ComputerWorld lists 11 skills that are hot right now. They include:

1. Programming and application development (Java, for instance)
2. Project management
3. Help desk / technical support
4. Networking (& virtualization)
5. Security
6. Data center
7. Web 2.0
8. Telecommunications
9. Business intelligence
10. Collaboration architecture
11. Business acument and communication

(Beautiful image by Federico Stevanin)

What?? Here we've always been told that giving positive feedback is important. And we've always felt it helps improve behavior (of our co-workers, direct reports, spouse, kids!) So what does the new study on the subject suggest for job seekers in particular?

A Harvard Business Review blog post by David Rock, Praise Leads to Cheating, suggests some provocative conclusions. A Carol Dweck study presented at the NeuroLeadership Summit in 2011 finds that praising someone's talent, intelligence, or some other quality viewed to be "inborn" makes the person more inclined to lie about their performance (3x more likely) and less likely to take risks.

Those whose work is praised are more likely to take learning risks and be truthful about their performance. The critical distinction here is between praising someone for a static trait s/he is born with and for a work product that is the result of effort. Dweck is quoted as saying:  "trusting in the value of hard work and effort is not just a stronger predictor of success, but a much more powerful motivator."

She contrasts the "fixed" mindset of people in the "inborn quality" camp and the dynamic, willing-to-take risks-and-learn-new-things attitude of those who believe that their hard work will produce results - she calls it a belief in the neutroplasticity of the brain.

What does this mean for job seekers? Job search involves large elements of learning new behaviors and information and taking significant risks. If you can prime yourself with the belief that you can, by hard work and trying new things, be successful at getting a job, you will be much more likely to acheve your goals.

Let go of any ideas such as "more talented people than I are getting the jobs," or "you have to be really smart to do that," or "I'm not as good as the rest" or any other belief in the fixed quality of your traits. 

Focus instead on your ability to make something great happen for yourself through dint of hard work and taking risks. Risks would include networking boldly and actively and directly approaching hiring managers. They would also include becoming more active in online conversations (LinkedIn, Twitter). It's within YOUR power!

(Beautiful image by Federico Stevanin)

What?? Here we've always been told that giving positive feedback is important. And we've always felt it helps improve behavior (of our co-workers, direct reports, spouse, kids!) So what does the new study on the subject suggest for job seekers in particular?

A Harvard Business Review blog post by David Rock, Praise Leads to Cheating, suggests some provocative conclusions. A Carol Dweck study presented at the NeuroLeadership Summit in 2011 finds that praising someone's talent, intelligence, or some other quality viewed to be "inborn" makes the person more inclined to lie about their performance (3x more likely) and less likely to take risks.

Those whose work is praised are more likely to take learning risks and be truthful about their performance. The critical distinction here is between praising someone for a static trait s/he is born with and for a work product that is the result of effort. Dweck is quoted as saying:  "trusting in the value of hard work and effort is not just a stronger predictor of success, but a much more powerful motivator."

She contrasts the "fixed" mindset of people in the "inborn quality" camp and the dynamic, willing-to-take risks-and-learn-new-things attitude of those who believe that their hard work will produce results - she calls it a belief in the neutroplasticity of the brain.

What does this mean for job seekers? Job search involves large elements of learning new behaviors and information and taking significant risks. If you can prime yourself with the belief that you can, by hard work and trying new things, be successful at getting a job, you will be much more likely to acheve your goals.

Let go of any ideas such as "more talented people than I are getting the jobs," or "you have to be really smart to do that," or "I'm not as good as the rest" or any other belief in the fixed quality of your traits. 

Focus instead on your ability to make something great happen for yourself through dint of hard work and taking risks. Risks would include networking boldly and actively and directly approaching hiring managers. They would also include becoming more active in online conversations (LinkedIn, Twitter). It's within YOUR power!

(Beautiful image by Federico Stevanin)

What?? Here we've always been told that giving positive feedback is important. And we've always felt it helps improve behavior (of our co-workers, direct reports, spouse, kids!) So what does the new study on the subject suggest for job seekers in particular?

A Harvard Business Review blog post by David Rock, Praise Leads to Cheating, suggests some provocative conclusions. A Carol Dweck study presented at the NeuroLeadership Summit in 2011 finds that praising someone's talent, intelligence, or some other quality viewed to be "inborn" makes the person more inclined to lie about their performance (3x more likely) and less likely to take risks.

Those whose work is praised are more likely to take learning risks and be truthful about their performance. The critical distinction here is between praising someone for a static trait s/he is born with and for a work product that is the result of effort. Dweck is quoted as saying:  "trusting in the value of hard work and effort is not just a stronger predictor of success, but a much more powerful motivator."

She contrasts the "fixed" mindset of people in the "inborn quality" camp and the dynamic, willing-to-take risks-and-learn-new-things attitude of those who believe that their hard work will produce results - she calls it a belief in the neutroplasticity of the brain.

What does this mean for job seekers? Job search involves large elements of learning new behaviors and information and taking significant risks. If you can prime yourself with the belief that you can, by hard work and trying new things, be successful at getting a job, you will be much more likely to acheve your goals.

Let go of any ideas such as "more talented people than I are getting the jobs," or "you have to be really smart to do that," or "I'm not as good as the rest" or any other belief in the fixed quality of your traits. 

Focus instead on your ability to make something great happen for yourself through dint of hard work and taking risks. Risks would include networking boldly and actively and directly approaching hiring managers. They would also include becoming more active in online conversations (LinkedIn, Twitter). It's within YOUR power!

When people first hear that they need a "personal brand" to get a job, they often can't relate. First they think, "I am not a consumer product. The whole idea of branding myself turns me off!" And then they worry about how they are going to get this foreign thing, this personal brand, so that they can compete in the job market. They assume that their personal brand is going to be hard to figure out on their own.

There is a shortcut to going through a long process of personal branding. (Please note here that I am a Certified Personal Branding Strategist and have seen the incredible benefits that come when an individual goes through an in-depth process of self-discovery with a strategist!) But it isn't for everyone.

This personal branding shortcut is for people who are short on time, money, and/or interest and who just want to be as competitive as they can be in looking for their next job.

Here's what to do. Answer the following three questions and then use those answers in your resume, both in the Summary section at the top of the resume and in the body of the resume itself. And Voila! you'll have a personal brand that will serve you well.

1. What do people value you for most at work? What would they miss the most, in terms of getting work done, if you weren't there? What do people turn to you for?

2. What is your value proposition? Define this in terms of your ability to contribute to reducing costs, adding revenue, increasing profit margins, streamlining processes, reducing time-to-market, improving internal and external client satisfaction, enhancing user experience, innovating to add new functionality or revenue streams, amping up team performance, reducing risk etc.

3. What five adjectives would people use to describe you? Things like leader like, entrepreneurial, smart, creative, international etc. Pick the ones that have particular bearing on helping you be successful at work.

Then, at the top of your resume, after your name and contact information, center your title - that is, your job or the job you are seeking. Underneath your title write a sentence about how you typically add value to an organization, your answer to #2. Center it and put it in bold. This is the most important piece of a brand to an employer, for obvious reasons.

Then, in a brief summary paragraph or set of bullet points in the top third of page one, include answers to #1 and #3, along with your other credentials.

Then be sure that you demonstrate your value proposition (#2) in the achievements you talk about in your resume.

If you can't think of the answers to any of the three questions above, ask your co-workers for their take on what makes you special, unique, and valuable to an organization.

This quick start guide to do-it-yourself personal branding may be sufficient to accurately and authentically differentiate you from your competition and help you get your next job! Good luck with it - and let me know how it goes!

If you are vying for  the top technology job in an organization, your resume has to follow best practices for writing executive resumes. But CIOs potentially face land mines that other C-level execs don't have to worry about. Here are seven of them:

1. Don't Blow the Title. The top technology executive in an organization can have a different title depending on the company: CIO, CTO, VP of IT, or some of the other emerging names that converge technology and a functional business specialty (such as Executive VP of Marketing Applications). You want to be sure you capture the most common ones if you’re not going to tailor your resume to each job (the best idea). That way your keywords will help you show up in a search. If you are targeting a specific job, use that title.

2. Don't Describe the Wrong Job. The top technology leader in an organization can have a scope of responsibility that varies widely from company to company. Try to provide as close a match as possible to the requirements of the specific position. This is another reason to tailor your resume. If you don’t tailor, be sure you include the primary competencies that a CIO is expected to have in a range of environments.

3. Don't, Whatever You Do, Lead with Your Technology Skill Set! The technology leader is not, unless the company is a startup or a very small firm, usually the person who does the coding! So don’t write your resume emphasizing the exhaustive technical skill set you bring to the table! For the top job, people will be interested in you for your executive leadership, strategy, and technology visioning skills.  

4. Don't Be Fooled into Thinking that the Top Job is Just about Technology. Think like a business-side C-level executive. Do not convey your major contributions and accomplishments in technology terms alone. Always be thinking about impact on top and bottom lines, considered broadly.                                                                         

5. Don't Just Put in Your Accomplishments! That's so nineties. Sure, translate your accomplishments into quantifiable results. BUT, take the next step of putting them in context in order to convey the significance of the achievement – this single step alone will put you ahead of most of your competition.                           

6. Don't Miss Out on Conveying your Brand. Articulate your career brand and value proposition so powerfully that you become the candidate of choice. There are a lot of great technology leaders out there with strong records. Don't come across as just capable. 

7. Don't Write a Resume that Looks Like the Ones in Most of the Resume Books! Make your value prop pop out visually, so that the reader, whether viewing your resume on a smart phone, computer, or hard copy, will be able to grasp what you uniquely bring to the table inside of 3 seconds! Forget 20 seconds. We're talking 3.

Because CIO resumes are different from other C-suite resume and require very sophisticated handling,  be sure to pay attention to the above tips. Be as strategic in your executive resume writing as you will be in the job you aspire too - and good luck!

Image courtesy of jscreationzs

If, like most people in this brave new world of job search, you're pinning your hopes on sites like The Ladders and other job boards, it's time to shift your hopes to social media. Read Nick Corcodilos' take on The Ladders, a resource similar to a job board, in his Ask the Headhunter blog post to find out his take on that service.

Social media? You mean like Facebook?!? It's worth a shot, so is Twitter, but the big bonanza is with LinkedIn. Check out these stats from a survey by jobvite reported in CIO Magazine's blog post by Meredith Levinson:

63% of IT job referrals are shared on LinkedIn

18% are shared on Facebook

17% are shared on Twitter

63% of employers have successfully hired a candidate through social media

95% have hired someone using LinkedIn

With metrics like these, you can't afford to neglect the social media channel as an important component of your job search. Yes, networking (often leveraged by using LI's database and process) is still the boss, but, as an adjunct, do these things:

1. Put a complete profile up on LinkedIn including a professional photo - and make sure it's focused on what you want to do next and that it's on-brand.

2. Pay close attention to the keywords you use: they will determine whether a hiring manager finds your profile in a search.

2. Add some bells and whistles to your LI profile: links to other websites where you can be found online, a PowerPoint Presentation, a list of relevant LI groups you participate in, a video, etc.

3. Take advantage of LinkedIn job search tools and searches.

4. Consider whether you have the time to invest in Twitter and, if you do, follow thought leaders and contribute yourself.

5. Do the same with Facebook - remembering that your identity there has to be 100% clean.

Your online identity - what a hiring manager finds in a search of your name - is becoming increasingly critical, with 45% of employers saying they ALWAYS search someone's online profile before hiring them. Start with setting up or improving your LI profile, and good luck!

As I was driving home Sunday from a weekend away, I tuned into an NPR interview on the radio. He was taking about stress-free productivity. Something job seekers need desperately! Along with everyone else practically! His ideas sounded oddly familiar...

Yes, it was David Allen of Getting Things Done fame. I'd read it years ago - it's a classic in the field of personal organization - and used the system for awhile, then fell away (alas, the end of most good intentions). But his words about having too many different kinds of things to do on our minds causing significant stress resonated big time for me.

So I pulled out my iPad when I got home and did what he said to do: take everything on your mind and write it down in a way that makes sense to you. And then have a system for checking it and also for continuing to enter anything that is a to-do and that preys on your mind. I used Notes but there are lots of apps I will explore. (Put that on my list!)

OK, I did that. The rewards Allen promises are valuable: the ability to be highly productive and react in perfectly appropriate ways to stressors. He describes the "mind like water" that martial arts practitioners use for perfect readiness and power. 

I think daily pauses (mini meditations if you like) for deep breathing and contemplation of a serene image (water receding from the beach, then rolling in again, for instance - my image) help get us into that frame of mind of poised readiness and response.

Looking for your next job involves a myriad of things to do and keep track of: executive resumes sent, personal branding initiatives, targeted cover letters written, networks contacted, appointments planned and kept, research on companies, interviews planned and attended - all with various schedules and levels of importance. What better time to apply Allen's ideas?

The Zen job search would be one conducted with full confidence that you had the bases covered and WRITTEN DOWN according to your system, so that you can act from a place of calm productivity.

The Zen interview is when you can bring a mind open and a readiness to respond to the interviewer with calm interest, quiet confidence, generous openness to the other person, and keen listening (to hear the subtext of questions), and make an appropriate on-brand response that speaks to the employer's needs. A Zen mind is also ready to ask insightful questions and proactively project its personal brand in appropriate ways into the conversation. 

So, "mind like water," T.S. Eliot's "the still point in the turning world," and Yeats' "I hear lake water lapping, with low sounds by the shore." Now we are ready. Bring it on.